Request Your Medical Records

Due to the coronavirus (COVID-19) outbreak, we are taking the recommended precautions for a safe work environment. Transfer times may be longer than expected. We appreciate your patience.

Patient Request Form

This form is for requesting your own medical records. If you’re a third party requestor, please refer to the Third Party Request Form.

In working directly with physicians, MedRecords has created a system that is efficient and more affordable. This process encourages patients to find a new physician which minimizes record transfer times and costs.

In order to complete the quicker process of transferring your medical records, you will be required to provide the following 3 pieces of information:

1. PHN Number

Your Personal Health Number (ie. Care Card Number)

2. New Doctor Info

Your NEW doctor's name and full office address. You can find their new address via the CPSBC's website. If you need assistance in finding a new doctor, HealthLink BC may have some resources for you. You can reach them by dialing 8-1-1.

3. Valid Credit Card

Your credit card is only charged when the record is shipped. Charges depend on your doctor's original record format and range from $44.85 to a maximum of $85.95 per record. Taxes and shipping are not included.